Political scandals are certainly nothing new - just take a look back to former President Bill Clinton! What sets each apart, however, are the ways in which PR is used to deal with each one. Clinton managed to avoid impeachment and regain the publics (and Hillary's!) trust. This same happy ending doesn't seem to be in sight for Kilpatrick though. Currently, public relations experts are not thrilled with Kilpatrick's response to this crisis. He is being criticized for being too slow and too careful in his responses to the public. It is the 'golden rule' of PR to be open, honest, and quick when it comes to addressing the press and the nation. Kilpatrick has instead chosen to stay silent and withhold information, which PR professionals warn is not the correct way to manage a crisis.
Now that the general public, most importantly the population of Detroit, know his secret, it is important for him to come out and explain himself. In fact, after living through countless other political scandals, an apology is most likely what Detroit was waiting for from day 1. Detroit got their apology more than a week later, but not after the scheduled televised event was delayed a few days. Kilpatrick, his security and staff are also accused of being hostile towards the media. Though what Kilpatrick can say is certainly restrained by legal issues, this approach he is taking will surely result in letting his followers down. Until he and his administration are able to form a positive relationship with the media and open up to the public, it seems unlikely that Mayor Kilpatrick will be able to resolve this situation in his favor.
1 comment:
interesting post - but notice - Clinton was actually impeached by the house
and we don't have any clue whether hillary trusted him before or after the events
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